Smart Hands, Remote Hands Service

An Extension of Your Team: Premier DC Data Center Smart Hand Support!

Smart Hands, Remote Hands Service

Premier DC Data Center Smart Hands, Remote Hands; It is a service that provides 24/7 on-site and on-demand operational support for remote management, troubleshooting and equipment installations of data center customers.

When there is any process that requires physical intervention regarding the equipment you house in our data center, you do not need to go to the data center thanks to the Smart Hand Support Service. All your requests are handled by our expert team based in our data center, who respond to you instantly.

Why Premier DC Smart Hands, Remote Hands Service

24/7 onsite and offsite technical support for IT management and maintenance tasks!

Onsite/Offsite Support

Professional team that instantly responds to all your requests, both on-site and off-site.

End-to-End Management

Managing all types of IT infrastructure, from connection setups to physical hardware replacements

Instant Troubleshooting

Instant troubleshooting by providing a comprehensive view of every aspect of your network and IT environment

High Level Security

External senior security team to enable you to respond immediately when a security threat is detected

24/7 Support

Expert team to provide 24/7 support if you have any problems

Complete Server Services

Assembly and installation, maintenance, system and network management, project decommissioning, etc. server services

Spare Equipment

Providing temporary backup equipment in case of any malfunction

Nearly 20 Years of Experience

Professional technical support team with over 20 years of experience

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Solution Architecture

In addition to on-site technical support and troubleshooting services, Premier DC Data Center Smart Hand Support Service provides customers with hardware installation and decommissioning services, remote device configuration, and monitoring to evaluate workloads and identify potential.

All these services and more come with 24/7 support provided by our professional team with over 20 years of experience. Our team handles any task, from basic server maintenance to complex operations.

Real Time Monitoring

Premier DC Data Center Intelligent Handheld Support Service provides 24/7 real-time monitoring of specific criteria set by your business and sends alerts or notifications to its customers, allowing them to identify potential deployment issues, assess workloads, and identify potential hardware failures before they cause downtime.

Nearly 20 Years of Industry Experience

Premier DC Data Center; has over 20 years of experience guiding customers through their data center journey with engineering, operations and support teams. Serving thousands of servers in multiple data centers, our team enables you to solve the most difficult problems both quickly and with the highest level of professionalism. In this way, you can easily maximize your control over your IT infrastructure.

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